Frequently Asked QuestionsTout|Can I get a fitness certificate?Will I be examined by a doctor?How will the doctor contact me?What's included in CHF 59?What kind of renewal prescription can I get?Can I get a medical certificate for sick leave?How much will the insurance reimburse me?Do I receive the bill at home or does it go directly to my insurance company?What happens when we can't take your case?Can I use SOIGNEZ-MOI.CH from a country other than Switzerland?Do you care for children?Who are the doctors working on the platform?Can I contact a doctor directly?Can I choose the doctor who will treat me?Do you always send the report to my chosen doctor?How can I pay?Are your doctors specially trained?What information is needed to create a profile?Can I physically meet and consult with your doctors?Can I delete my account?Can I go to any pharmacy to get my medication?How can I choose a pharmacy for testing?Do I need to make an appointment at the pharmacy for the examination/measurement?When should I go to the pharmacy to do the tests?What medical quality standards do you apply?Can I create a profile for another person?What security standards do you use?What data do you store?